PRIVACY NOTICE FOR OUR COMPETITORS
We are committed to respecting your privacy. This notice is to explain how we may use personal information we collect before, during and after entry as a competitor at a Swim England South East event or competition. This notice applies to you if you enter a Swim England South event or competition. This notice explains how we comply with the law on data protection, what your rights are and for the purposes of data protection we will be the controller of any of your personal information.
References to we, our or usin this privacy notice are to Swim England South East
If you have any questions about how we use your personal information you can contact us using the contact details set out in the “Contacting us” section at the end of this privacy notice.
- PERSONAL INFORMATIONWE MAY COLLECT FROM YOU
Depending on the type of membership you register for with us, you may initially provide us with or we may obtain personal information about you, such as information regarding your:
- personal contact details that allows us to contact you directly such as name, title, postal and email addresses and telephone and mobile numbers;
- date of birth;
- membership of Swim England and/or a club or clubs;
- times performed in different events and competitions;
- references and other information included in a CV or cover letter or as part of the application process for selection for an event or competition;
- records of your interactions with us such as telephone conversations, emails and other correspondence and your instructions to us;
- any credit/debit card and other payment details you provide so that we can receive payments from you and details of the financial transactions with you;
- records of your attendance at any events or competitions hosted by us;
- images in video and/or photographic form and voice recordings;
- your marketing preferences so that we know whether and how we should contact you.
- identification documents such as passport and identity cards;
- details of any county membership;
- details of next of kin, family members, coaches and emergency contacts;
- records and assessment of any swimmer, player or diver, rankings, grading or ratings, competition results, details regarding events or competitions attended and performance (including that generated through pathway programmes);
- any disciplinary and grievance information.
- SPECIAL CATEGORIES OF PERSONAL INFORMATION
We may also collect, store and use “special categories” of more sensitive personal information regarding your health, including any disability category, medical condition, health and sickness records, medical records and health professional information. In the table below, we refer to these as the “special category reasons for processing of your personal data”. For sensitive personal information we process it on the basis of legal obligations or based on your explicit consent.
- WHERE WE COLLECT YOUR INFORMATION
We typically collect personal information about our competitors when you apply to enter or otherwise compete in an event or competition, when you purchase any services or products we offer, when you make a query and/or complaint or when you correspond with us by phone, e-mail or in some other way.
We also may collect personal information about you from any third party references you provide as part of the application process to enter an event or competition.
If you are providing us with details of referees, next of kin, beneficiaries, family members and emergency contacts they have a right to know and to be aware of how what personal information we hold about them, how we collect it and how we use and may share that information. Please share this privacy notice with those of them whom you feel are sufficiently mature to understand it. They also have the same rights as set out in the “Your rights in relation to personal information” section below.
4. USES MADE OF THE INFORMATION
The table below describes the main purposes for which we process your personal information, the categories of your information involved and our lawful basis for being able to do this.
Personal information used
To administer your entry into an event or competition and managing our relationship with you, including dealing with payments and any support, service or product enquiries made by you
All contact and competitor details, transaction and payment information, records of your interactions with us, and marketing preferences.
This is necessary to enable us to properly manage and administer your entry into an event or competition with us.
To arrange and manage any contracts for the provision of any services or products
Contact details, transaction and payment information.
Records of your interactions with us.
This is necessary to enable us to properly administer and perform any contract for the provision of any services and products you have purchased from us.
To send you information which is relevant to your event or competition, including details about advanced ticket information, competitions and events, partner offers and discounts and any updates
This is necessary to enable us to properly manage and administer your entry into an event or competition with us
To send you other marketing information we think you might find useful or which you have requested from us, including our newsletters, information about membership, events, products and information about our commercial partners
Contact details and
Where you have given us your explicit consent to do so.
To answer your queries or complaints
Contact details and records of your interactions with us
We have a legitimate interest to provide complaint handling services to you.
Retention of records
All the personal information we collect.
We have a legitimate interest in retaining records whilst they may be required in relation to complaints or claims. We need to retain records in order to properly administer and run our organisation and in some cases we may have legal or regulatory obligations to retain records. We process special category personal data on the basis of the “special category reasons for processing of your personal data” referred to in section 2 above.
The security of our IT systems
Your usage of our IT systems and online portals.
We have a legitimate interest to ensure that our IT systems are secure.
To conduct data analytics studies to better understand event attendance and trends within the sport
Records of your attendance at any events or competitions hosted by us.
We have a legitimate interest in doing so to ensure that our events and competitions is targeted and relevant.
For the purposes of promoting the South East Region, our events and competitions.
Images in video and/or photographic form.
Where you have given us your explicit consent to do so.
To comply with health and safety requirements
Records of attendance, medical information about your health
We have a legal obligation and a legitimate interest to provide you and other members of our organisation with a safe environment in which to participate in sport. We process special category personal data on the basis of the “special category reasons for processing of your personal data” referred to in section 2 above.
To administer your attendance at any events, courses or programmes you sign up to
All contact and membership details, attendance records,
transaction and payment data.
Details of any club or county membership and performance data.
This is necessary to enable us to register you on to and properly manage and administer and record your attendance on the event, course and/or programme.
‘Special categories’ of Personal Information
‘Special categories’ of Personal Information
‘Special categories’ of Personal Information
To arrange for any trip or transportation to and from an event or competition
Identification documents details of next of kin, family members and emergency contacts, transaction and payment information, health and medical information.
This is necessary to enable us to make the necessary arrangements for the trip and/or transportation to an event. We process special category personal data on the basis of the “special category reasons for processing of your personal data” referred to in section 2 above.
To use information about your physical or mental health (including any injuries) or disability status, to ensure your health and safety and to assess your fitness to participate in any events or activities we host and to provide appropriate adjustments to our sports facilities.
Health and medical information
We process special category personal data on the basis of the “special category reasons for processing of your personal data” referred to in section 2 above.
To gather evidence for possible grievance or disciplinary hearings
All the personal information we collect
We have a legitimate interest in doing so to provide a safe and fair environment for all members and to ensure the effective management of any disciplinary hearings, appeals and adjudications. We process special category personal data on the basis of the “special category reasons for processing of your personal data” referred to in section 2 above.
For criminal records history we process it on the basis of legal obligations or based on your explicit consent.
For some of the personal information if you do not provide us with the requested personal information we may not be able to accept you as a competitor in an event or competition.
Where you have given us your consent to use your personal information in a particular manner, you have the right to withdraw this consent at any time, which you may do by contacting us as described in the “Contacting us” section below. Please note however that the withdrawal of your consent will not affect any use of the data made before you withdrew your consent and we may still be entitled to hold and process the relevant personal information to the extent that we are entitled to do so on bases other than your consent. Withdrawing consent may also have the same effects as not providing the information in the first place, for example we may not be able to accept you as a competitor in an event or competition.
- DIRECT MARKETING
Email, post and SMS marketing: from time to time, we may contact you by email, post or SMS with information about events, competitions, products and services we believe you may be interested in.
We will only send marketing messages to you in accordance with the marketing preferences you set. You can then let us know at any time that you do not wish to receive marketing messages by email@example.com. You can also unsubscribe from our marketing by clicking on the unsubscribe link in the marketing messages we send to you.
- DISCLOSURE OF YOUR PERSONAL INFORMATION
We share personal information with the following parties:
- Any party approved by you.
- To any governing bodies or national, regional or county bodies or clubs or other sports organisations: to allow them to properly administer the sports on a local, county, regional and national level which may include Board members, regional officers and others assisting in the administration of Swim England South East, and providing you with information on other events, competitions or officiating or volunteering opportunities where you have consent to do so.
- Discipline Managers and other Discipline Volunteers: we have volunteers that organise and manage a particular discipline, such as speed swimming, open water, diving, synchronised swimming (synchro), water polo, masters, disability and para swimming. These discipline managers and discipline volunteers may have access to your personal information if you are competing or taking part in an event in that discipline for the purposes set out in this notice.
- Other service providers: for example, email marketing specialists, payment processors, data analysis, and IT services (including CRM, website, video- and teleconference services) and service providers that host and present competition results;
- Our Commercial Partners: for the purposes of providing you with information on any tickets, special offers, opportunities, products and services and other commercial benefits provided by our commercial partners;
- The Government or our regulators:where we are required to do so by law or to assist with their investigations or initiatives.
- Police, law enforcement and security services: to assist with the investigation and prevention of crime and the protection of national security.
- Providing references to future employers or organisations you may wish to volunteer for.
- TRANSFERRING YOUR PERSONAL INFORMATION INTERNATIONALLY
The personal information we collect may be transferred to and stored in countries outside of the UK and the European Union. Some of these jurisdictions require different levels of protection in respect of personal information and, in certain instances, the laws in those countries may be less protective than the jurisdiction you are typically resident in. We will take all reasonable steps to ensure that your personal information is only used in accordance with this privacy notice and applicable data protection laws and is respected and kept secure and where a third part processes your data on our behalf we will put in place appropriate safeguards as required under data protection laws. For further details please contact us by using the details set out in the “Contacting us” section below.
- HOW LONG DO WE KEEP PERSONAL INFORMATION FOR?
The duration for which we retain your personal information will differ depending on the type of information and the reason why we collected it from you. However, in some cases personal information may be retained on a long-term basis: for example, personal information that we need to retain for legal purposes will normally be retained in accordance with usual commercial practice and regulatory requirements. Generally, where there is no legal requirement or where we do not require your information we retain all physical and electronic records for a period of 6 years after your last contact with us. Exceptions to this rule are:
- Information required to maintain Swim England South East Records, such as the fastest ever time in a particular event; and
- Information that may be relevant to personal injury or discrimination claims may be retained until the limitation period for those types of claims has expired. For personal injury or discrimination claims this can be an extended period as the limitation period might not start to run until a long time after the event.
- YOUR RIGHTS IN RELATION TO PERSONAL INFORMATION
You have the following rights in relation to your personal information:
- the right to be informed about how your personal information is being used;
- the right to access the personal information we hold about you;
- the right to request the correction of inaccurate personal information we hold about you;
- the right to request the erasure of your personal information in certain limited circumstances;
- the right to restrict processing of your personal information where certain requirements are met;
- the right to object to the processing of your personal information;
- the right to request that we transfer elements of your data either to you or another service provider; and
- the right to object to certain automated decision-making processes using your personal information.
You should note that some of these rights, for example the right to require us to transfer your data to another service provider or the right to object to automated decision making, may not apply as they have specific requirements and exemptions which apply to them and they may not apply to personal information recorded and stored by us. For example, we do not use automated decision making in relation to your personal data. However, some have no conditions attached, so your right to withdraw consent or object to processing for direct marketing are absolute rights.
Whilst this privacy notice sets out a general summary of your legal rights in respect of personal information, this is a very complex area of law. More information about your legal rights can be found on the Information Commissioner’s website at https://ico.org.uk/for-the-public/.
To exercise any of the above rights, or if you have any questions relating to your rights, please contact us by using the details set out in the “Contacting us” section below.
If you are unhappy with the way we are using your personal information you can also complain to the UK Information Commissioner’s Office or your local data protection regulator. We are here to help and encourage you to contact us to resolve your complaint first.
- CHANGES TO THIS NOTICE
We may update this privacy notice from time to time. When we change this notice in a material way, we will update the version date at the bottom of this page. For significant changes to this notice we will try to give you reasonable notice unless we are prevented from doing so. Where required by law we will seek your consent to changes in the way we use your personal information.
- CONTACTING US
In the event of any query or complaint in connection with the information we hold about you, please email firstname.lastname@example.org or write to us at Swim England South East, c/o Freedom Leisure, The Paddock, 1-6 Carriers Way, East Hoathly, East Sussex, BN8 6AG.
Version dated 24 May 2018